Terms of Service
Last updated: December 2024
1. Acceptance of Terms
By accessing and using the website professionalsltns.com and the services provided by Professional Solutions ("Company," "we," "our," or "us"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.
2. Description of Services
Professional Solutions provides business consulting services including but not limited to:
- Business consulting and strategic planning
- Process optimization and operational improvement
- Digital transformation consulting
- Change management services
- Performance analytics and reporting
- Other related professional services
3. Use of Website
3.1 Permitted Use
You may use our website for lawful purposes only. You agree not to use the website:
- In any way that violates applicable laws or regulations
- To transmit or distribute harmful, offensive, or inappropriate content
- To interfere with or disrupt the website or servers
- To attempt unauthorized access to our systems
- For any commercial purpose without our written consent
3.2 User Accounts
Some areas of our website may require registration. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
4. Service Agreements
Our professional services are provided under separate service agreements. These Terms of Service govern your use of our website, while specific consulting engagements are governed by individual contracts that will include:
- Scope of work and deliverables
- Timeline and milestones
- Payment terms and conditions
- Confidentiality provisions
- Intellectual property rights
5. Intellectual Property Rights
5.1 Our Content
All content on our website, including text, graphics, logos, images, and software, is the property of Professional Solutions or our licensors and is protected by copyright and other intellectual property laws.
5.2 Your Content
Any information, feedback, or content you provide to us may be used by us for business purposes. You retain ownership of your content but grant us a license to use it as necessary to provide our services.
6. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
7. Payment and Fees
Fees for our consulting services will be specified in individual service agreements. General terms include:
- Payment terms will be specified in each service agreement
- All fees are exclusive of applicable taxes
- Late payment may result in service suspension
- Refunds are handled according to individual service agreements
8. Confidentiality
We recognize that our clients may share confidential information with us. We maintain strict confidentiality standards and will not disclose client information except as necessary to provide services or as required by law.
9. Limitation of Liability
To the fullest extent permitted by law:
- We provide our website and services "as is" without warranties
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount paid for services in the preceding 12 months
- We are not responsible for third-party content or services
10. Indemnification
You agree to indemnify and hold harmless Professional Solutions from any claims, damages, losses, or expenses arising from your use of our website or services, violation of these Terms, or infringement of any third-party rights.
11. Termination
We may terminate or suspend your access to our website immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use the website ceases immediately.
12. Force Majeure
We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or other force majeure events.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of British Columbia, Canada. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts of British Columbia.
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.
15. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.
16. Entire Agreement
These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Professional Solutions regarding your use of our website and services.
17. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Professional Solutions
2740 Guelph Street
Vancouver, British Columbia V5T
Canada
Phone: (415) 679-3422
Email: [email protected]