Privacy Policy
Last updated: December 2024
1. Introduction
Professional Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website professionalsltns.com or use our services. Please read this policy carefully.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Subscribe to our newsletter
- Request information about our services
- Communicate with us via email or phone
- Participate in surveys or feedback forms
This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and location data
- Browser type and version
- Operating system
- Referring website
- Pages viewed and time spent on our site
- Date and time of visits
2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).
3. How We Use Your Information
We may use the information we collect for the following purposes:
- To respond to your inquiries and provide customer service
- To send you information about our services
- To process and fulfill service requests
- To send marketing communications (with your consent)
- To improve our website and services
- To analyze website usage and trends
- To comply with legal obligations
- To protect our rights and prevent fraud
4. Third-Party Services
We may use third-party services that collect, monitor, and analyze information to improve our website functionality and marketing efforts. These may include:
- Google Analytics: We use Google Analytics to understand how visitors interact with our website
- Google Ads: We may use Google Ads for advertising and remarketing purposes
- Email Marketing Platforms: For sending newsletters and marketing communications
These third parties have their own privacy policies governing their collection and use of information.
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our website and conducting business
- When required by law or to comply with legal process
- To protect our rights, property, or safety, or that of others
- In connection with a business transaction such as a merger or sale
- With your explicit consent
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request copies of your personal information
- Rectification: Request correction of inaccurate or incomplete information
- Erasure: Request deletion of your personal information
- Restriction: Request limitation of processing of your information
- Objection: Object to processing of your information
- Portability: Request transfer of your information to another service
8. Cookie Management
You can control cookie preferences through your browser settings. You may:
- Block all cookies
- Allow only first-party cookies
- Delete existing cookies
- Receive notifications when cookies are set
Please note that disabling cookies may affect the functionality of our website.
9. Opt-Out Options
You can opt out of:
- Email Communications: Unsubscribe using the link in our emails or contact us directly
- Google Analytics: Install the Google Analytics opt-out browser add-on
- Google Ads: Visit Google's Ads Settings page to manage your preferences
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Professional Solutions
2740 Guelph Street
Vancouver, British Columbia V5T
Canada
Phone: (415) 679-3422
Email: [email protected]